Vintage Hound

FAQ

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Card payments are via Stripe.

What is your returns policy for items purchased online?

please refer to our returns policy. Your statutory rights are not affected

What is your returns policy for items purchased in store?

please refer to our returns policy. Your statutory rights are not affected.

How can you be contacted in event of a return?

Our phone number is 01962 808224. The returns address is 31a The Square, Winchester, SO23 9EX. You can also use the contact us feature on the website

How are the items dispatched?

All the items are dispatched using Myhermes or Royal Mail recorded delivery.

Do you ship outside of the UK?

No. Postage and packaging is free to mainland UK

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